Education

Learn the keys to delivering world-class customer service in real estate.
Stand out by mastering the techniques that turn clients into loyal advocates!

STAND OUT IN YOUR INDUSTRY

What is the How to Deliver World Class Customer Service Course?

Over the duration of this program, you will delve into essential skills and strategies designed to elevate your customer service expertise.
From effective communication techniques to problem-solving and building lasting customer relationships that not only enhance satisfaction but also transform into valuable referrals.

Get ready to embark on a journey of learning and growth as we explore the key elements that contribute to providing unparalleled customer service experiences and turning them into referrals that fuel business growth.

“Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers there is no company!” – Connie Edler

Frequently Asked Questions

What Customer Service Skill Will You Cover?

  • First Impressions
  • Detailed step by step Listing Systems
  • Closing strategies that have led to more than 1400 successful closings
  • Job Descriptions
  • Daily, Weekly and Monthly Schedules
  • Evolving from standard customer service to world class customer service
  • Growing your business through Referrals

Who Should Take This Course?

This course is designed for individual agents seeking business expansion, administrative staff aiming to enhance their systems and customer service skills, and agents aspiring to build a team in the future.

For those planning to have a team with administrative staff, it provides insights on establishing systems early on to adeptly handle hiring and training processes with seamless integration of all systems.

Why Is This Program Important?

This comprehensive program is tailored for individual agents looking to expand their business, administrative staff eager to refine their systems and customer service, and agents with aspirations of building a future team.

By enrolling, you gain valuable insights into establishing effective systems early on, ensuring you are well-equipped to handle seamless hiring and training processes.

This course serves as a strategic investment in your professional growth, providing the skills and knowledge necessary to excel in the real estate industry and cultivate lasting success.